Privacy Policy

1. Introduction

Wippack ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application and web service.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and profile picture from your Google account (if you sign in with Google).

File Data

We store the files you upload to Wippack, including all version history. Your files are stored securely and are only accessible to you and the team members you explicitly invite to your workspace.

Usage Data

We collect information about how you use Wippack, including features used, actions taken, and error logs. This helps us improve the product.

3. How We Use Your Information

• To provide and maintain the Wippack service
• To sync your files across devices and with team members
• To send you important service updates and notifications
• To respond to your support requests
• To improve and optimize our service
• To detect and prevent fraud or abuse

4. Data Storage & Security

Your data is stored on secure cloud infrastructure provided by Convex. We use industry-standard encryption for data in transit (TLS) and at rest.

File uploads use secure, time-limited URLs. Access to your files is controlled through our authentication system and workspace permissions.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Team members you invite to your workspaces (only workspace content)
• Service providers who help us operate Wippack (under strict agreements)
• Law enforcement when required by law

6. Your Rights

You have the right to:

• Access and download your data
• Delete your account and associated data
• Opt out of non-essential communications
• Request a copy of your personal information

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal information within 30 days. Some data may be retained longer for legal or business purposes.

8. Cookies

We use essential cookies to keep you logged in and remember your preferences. We do not use third-party tracking cookies for advertising.

9. Children's Privacy

Wippack is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the application.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@wippack.com